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SalesforcePosted 1 month ago

Forward Deployed Engineer - Public Sector, Nonprofit & Education

On-siteMadrid, Madrid, Spain

Full TimeEnterprise

Job Summary

Design agent intelligence by building AI agents that execute real actions for enterprise customers, leveraging prompts, reasoning, and tool calls. Own technical components end-to-end, from architecture to production deployment, while constructing data pipelines on Salesforce Data 360, Snowflake, and Databricks. Partner with Deployment Strategists to translate business challenges into agentic solutions, co-building proofs-of-concept and MVPs that ship in days. Maintain performance dashboards to track deployment health and business outcomes, surfacing field insights to product teams. Work remotely with ~25% travel, applying Python, JavaScript, or Apex to solve complex problems in public sector, nonprofit, and education environments.

Required Qualifications

  • Production experience
  • Builder mindset
  • Degree in Computer Science or a related field
  • 3+ years (6-10 years for Senior levels) of software engineering or technical delivery experience
  • At least one production system you'd be proud to walk us through
  • Prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering)
  • Proven experience managing and delivering customer-facing projects within Public Sector, Higher Education, or Nonprofit environments
  • Fluency in at least one of Python, JavaScript/TypeScript, Java, or Apex
  • Hands-on experience with LLMs and prompt engineering
  • Ability to explain why a prompt failed and what you'd change
  • Deep understanding of data modeling, APIs, and integration patterns
  • Ability to hold your own in a room with sales teams and customer architects
  • Ability to ship quality code and evaluate AI outputs with engineering rigor
  • Active tinkering with the evolving AI/data landscape
  • Willingness to travel ~25% of the time

Desired Qualifications

  • Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
  • Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
  • Hands-on experience with cloud data platforms (Snowflake, Databricks, BigQuery)
  • Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments

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