Forward Deployed Engineer
$150,000–$200,000 year
HybridStockholm, Stockholm, Sweden
Job Summary
Embed with retail customers to diagnose core workflow challenges and identify transactional bottlenecks. Leverage AI development assistants to rapidly prototype application configurations and build highly interactive interfaces for live deployments. Set up Linux environments, manage the full deployment lifecycle from staging to pilot stores, and ensure zero downtime during updates. Migrate legacy retail data into the platform ontology and connect integrations with payment providers and store peripherals. Act as the technical escalation point during go-lives with on-site presence in pilot stores, training superusers and store staff to ensure deployments stick. Serve as the primary interface between active deployments and the Platform team to solve client needs elegantly while scaling the standard product roadmap.
Required Qualifications
- You think from first principles, with massive technical breadth and depth, judging new technologies on merit over hype.
- You hold an AI-native mindset: AI has fundamentally reshaped engineering, and you look at retail operations through a lens of automation.
- You default to a configuration-first approach, maximizing our platform's native settings, layout capabilities, and foundational ontology before jumping into code.
- You are comfortable with our 'dumb terminal' style view model layer for the application (which replaces traditional REST/GraphQL APIs) backed by a high-performance in-memory layer.
- You bring strong TypeScript proficiency and excel at utilizing AI coding assistants to dramatically accelerate UI development across a modular frontend that mixes React, Vue, and Web Components.
- You are comfortable in Linux server environments (shell scripting, reading logs, basic networking and DNS/TLS, monitoring and observability tooling) and can script in Python or Node for data migration and automation.
- You possess strong visual judgment to ensure user interfaces feel considered and polished, knowing that in retail, great UX directly impacts checkout speed and reduces costly operational errors.
- You bring deep domain context and empathy from a background in retail, commerce, or B2B SaaS, reading rooms well to understand what operations actually need versus what a client might ask for.
- You demonstrate high-agency delivery, with a proven ability to ship end-to-end and develop new requirements in ambiguous, fast-moving enterprise environments without rigid specs.
- You are completely fluent in English and Swedish, with the ability and interest to travel to customer sites across the Nordics: up to 25%, concentrated around discovery phases and go-lives, and flexible based on personal preferences.
Desired Qualifications
- Experience working with retail hardware integrations like payment terminals, receipt printers, scanners, or RFID systems.
- Experience building advanced AI implementations such as agentic workflows, LLM integrations, or RAG systems inside enterprise business systems.
- Experience with infrastructure-as-code, containers, or CI/CD pipelines for repeatable customer deployments.
- A background in technical consulting, solutions engineering, or customer-facing technical delivery roles within the European enterprise software sector.
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