Forward Deployed Engineer
HybridLos Angeles, California, United States
Job Summary
Deploy, configure, and integrate infrastructure and software solutions on-site at client studios, including storage, workstations, render, networking, and cloud environments. Serve as the primary embedded technical contact for assigned clients, translating production needs into technical requirements while owning escalations end-to-end across Windows, Linux, and Mac ecosystems. Automate deployments and repetitive workflows using scripting and configuration management tools, and write clear documentation and runbooks for internal teams and client staff. Support secure remote workflows and compliance initiatives, collaborating with engineering and security teams to deliver projects and feed client insights back into solutions. Identify opportunities to improve client environments and proactively recommend solutions. This hybrid role requires 4+ years of hands-on systems engineering experience, strong cross-platform skills, and the ability to travel to client sites in the greater Los Angeles area for occasional after-hours support during critical production windows.
Required Qualifications
- 4+ years of hands-on systems or infrastructure engineering experience, ideally in client-facing or consulting roles
- Strong cross-platform skills: Windows, Linux, and macOS administration
- Scripting/automation proficiency (Python, Bash, or PowerShell)
- Networking fundamentals (TCP/IP, VLANs, firewalls, VPN)
- Experience with virtualization and storage technologies (SAN/NAS)
- Excellent verbal and written communication skills — you can explain technical decisions to artists, producers, and CTOs alike
- Self-starter who thrives with autonomy, ambiguity, and aggressive deadlines
- Ability to travel to client sites in the greater Los Angeles area; occasional after-hours support during critical production windows
- Bachelor's degree in Computer Science, IT, or equivalent work experience
Desired Qualifications
- Experience in media & entertainment, post-production, or VFX environments
- Familiarity with production storage and workflows (Avid, Autodesk Flow/ShotGrid, Deadline, high-performance storage)
- Cloud experience (AWS preferred), including hybrid production workflows
- Configuration management / IaC experience (Ansible, Terraform)
- TPN, MPA, or studio security compliance exposure
- MSP or multi-client support background
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