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OpenLoopPosted 2 weeks ago

Formulary & Systems Analyst II

RemoteUnited States

Full TimeSmall

Job Summary

Configure and test SKUs in the ordering platform by translating clinical protocols and pharmacy specifications into platform values, including titration schedules, dose levels, and fill cadences. Reconcile protocol requirements against available pharmacy inventory, calculating unit and volume values when concentrations differ, and route unresolved discrepancies to clinical or pharmacy teams. Coordinate builds across Clinical, Implementation, and pharmacy partners to ensure nothing goes live half-configured, while prioritizing concurrent projects and managing competing deadlines. Test each configuration before activation, troubleshoot platform issues, and surface breaking changes to the development team with clear details. Document build procedures as configurations change and support 50-state coverage by closing assigned configuration gaps.

Required Qualifications

  • Bachelor's degree, or equivalent experience
  • 3+ years in a configuration, operations, analyst, or coordinator role where accuracy carried real consequence
  • Exceptional attention to detail, with the discipline to hold accuracy on repetitive, structured work
  • Strong communication skills, with the instinct to proactively loop in the right people rather than waiting to be asked
  • Demonstrated problem-solving: given an incomplete picture, you identify what's missing, figure out who to ask, and resolve it
  • Track record of managing your own workload across concurrent deliverables with minimal oversight
  • Ability to learn a proprietary internal system quickly and work in it confidently
  • Proficiency with spreadsheets (lookups, pivot tables, structured data)
  • Persistence. This work gets difficult and detailed, and the people who do it well stay with it

Desired Qualifications

  • Experience configuring products, catalogs, or SKUs in an internal platform or ordering system
  • Healthcare, pharmacy, or regulated-operations exposure
  • Experience with EHR, pharmacy management, e-commerce, or workflow-configuration systems
  • Exposure to APIs, JSON, or systems integrations
  • Experience working from controlled specifications, protocols, or approved documentation where the source of truth sits with another team
  • SQL familiarity
  • Startup or high-growth environment experience

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