Former GEICO CUSTOMER AGENT
$456,000–$492,000 year
On-site · Miami, Florida, United States
Job Summary
Customer Service Representative for an insurance agency responsible for ensuring a positive customer experience across phone, email, and in-person interactions. Duties include responding to inquiries, assisting clients with new quotes, policy updates, payments and other services, scheduling appointments, maintaining detailed client records, reviewing audits/policies, and collaborating with colleagues to deliver comprehensive service. Requires knowledge of insurance products and strong customer-service skills, with emphasis on organization and proficiency in Microsoft Office.
Required Qualifications
- Knowledge of insurance products
- High school diploma/GED required
- Familiarity with Microsoft Office and other software applications
- Excellent customer service skills
- Highly organized with strong time management skills
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