FORD GUEST RELATION ASSISTANT

Deliver sold vehicles to customers by explaining the dealership's philosophy and completing the customer viewpoint questionnaire. Ensure all license plates are installed and delivered, and verify that every customer is introduced to the service department with their first appointment scheduled. Address all customer concerns within 24 hours and maintain proper supply accounts, stocking, and cleanliness. This hourly Customer Care Agent role includes customer satisfaction bonuses, 401K, health and dental insurance, and flexible scheduling at Randall Reed's World Class Automotive Group locations in Houston and Dallas.