Food Service Team Members
$31,200–$31,200 year
On-sitePhiladelphia, Pennsylvania, United States
Job Summary
Greet customers, answer questions, and process food-related transactions while promoting store specials and driving sales. Prepare, cook, and assemble food items according to recipes, maintaining high standards for presentation, taste, and portion control. Safely operate kitchen equipment and verify orders to ensure timely delivery. Monitor food temperatures, track expiration dates, and keep the kitchen and dining area clean and organized. Manage inventory by rotating items using FIFO, reporting shortages, and minimizing waste. Operate the point-of-sale system to handle cash, credit, and debit payments accurately, including shift closing and reconciliation. Maintain overall store cleanliness, ensure security protocols are followed, and communicate shift information to the morning team.
Required Qualifications
- High school diploma or equivalent
- Ability to stand extended periods (up to 8 hours) during shifts
- Capable of lifting boxes and products, maximum 50 lbs., frequently 10-25 lbs., and carrying items across the store
- Ability to bend, squat, and reach for products on shelves, both high and low
- Ability to climb a ladder as needed
- Ability to walk throughout the store and between departments regularly
- Ability to handle cash, operate registers, and bag items efficiently
- Must be comfortable with repetitive tasks such as scanning items, restocking, and organizing products
- Able to work in cold environments, including freezers and refrigerators, when restocking products
- The role requires mental focus and stamina to perform physical tasks consistently and efficiently throughout the shift
- Exposure to varying kitchen temperatures (hot cooking surfaces and cold storage areas)
- Seasonal snow removal, as needed
- Ability to handle emergency situations
- Ability to work alone
Desired Qualifications
- Previous experience in food service or retail, especially in a fast-paced environment
- Basic food preparation experience and familiarity with kitchen equipment
- Strong interpersonal skills with the ability to communicate effectively with customers and provide excellent service
- Ability to maintain high standards for food quality, cleanliness, and safety while managing multiple tasks during a busy shift
- Ability to perform multiple tasks simultaneously, such as preparing food, handling customer transactions, and maintaining store cleanliness
- Ability to handle customer complaints and resolve food service issues in a calm and professional manner
- Ability to work collaboratively with other associates to ensure smooth store operations, even during overnight hours
- Basic knowledge of point-of-sale (POS) systems, inventory software, and scheduling tools
- Familiarity with basic office software (e.g., Word, Excel)
- Food Handler Certification or willingness to obtain certification during training
- ServSafe Certification or equivalent food safety certification
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