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Food CityPosted 1 month ago
EXPIRED

Food Service Shift Leader

On-siteKnoxville, Tennessee, United States

Part TimeSenior LevelEnterprise

Job Summary

Ensure efficient and courteous customer service at all times while leading by example to set standards for cleanliness, sanitation, and professional appearance. Generate a positive working environment by encouraging associates to greet customers and providing prompt, efficient service. Assist the Food Service Manager in running all department operations, including merchandising fresh products, enforcing marketing plans, and ordering merchandise to maintain consistent inventory. Provide associates with training and development in required skills, complete department paperwork adhering to Model Store standards, and inspect product rotation on the Electronic Short Date List. Maintain a clean and safe department using sanitation schedules, enforce all local and federal regulations, and ensure production sheets are completed prior to shift end. Attend on-site work during scheduled shifts to adhere to time and attendance policies while covering breaks for other associates.

Required Qualifications

  • 18 years of age or older
  • 1-2 years' experience in Food Service Department operations
  • Must be able to resolve differences and diffuse difficult situations (customers and associates) through diplomatic means
  • Must be knowledgeable in various training methods
  • Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks, and have constant contact/interaction with various levels of individuals on a daily basis
  • Flexibility in work hours including nights, weekends, and holidays
  • Must have excellent problem-solving skills
  • Must be able to lead by example to give Food City Customers their best shopping experience
  • Knowledge of Food City policies and procedures
  • Expertise of all job duties associates must perform in each area of responsibility
  • Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies

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