FOOD SERVER-TEN (VIP) - (Part Time)
On-siteDes Plaines, Illinois, United States
Job Summary
Provide service to all casino customers in an efficient, courteous, and professional manner, displaying a high standard of customer service. Know menu items, specials, and prices; pick up empty glasses, dishes, and silverware, and return them to the proper area. Assist in drink preparation by icing glasses and garnishing drinks. Work in assigned areas taking drink orders, presenting drinks, accepting payment, and giving change. Handle guest complaints promptly and ensure thorough communication between shifts. Comply with all departmental rules, side work assignments, and procedures. Walk-in Wednesday interviews from 12 PM to 2 PM at 2500 E. Devon Ave. Requires 1–2 years guest service experience, ability to lift 20 pounds, and standing for long periods. Must attend Responsible Alcohol Training and pass pre-employment processes.
Required Qualifications
- One (1) to (2) years guest service experience, preferably in gaming/hospitality environment
- Must be able to lift at least twenty (20) pounds at one time and grip necessary items (glasses, pens, pads, garnishments, money, etc.)
- Must be able to stand and walk for long periods of time as well as bend, stoop, and twist while serving
- Must possess outstanding interpersonal communications skills to effectively interface with guests and team members
- Must also possess a cooperative, helpful and friendly nature, and present a neat, clean, well-groomed
- Must attend and pass Responsible Alcohol Training; must adhere to cut-off procedures
- Ability to successfully fulfill the pre-employment process and maintain all licensing requirements
- Ability to work flexible shifts and days of the week including holidays
Desired Qualifications
- Knows the menu items, specials, and prices
- Possesses complete knowledge of all procedures related to the job
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