Food Server
$37,440–$37,440 year
On-siteSt. Louis, Missouri, United States
Job Summary
Provide fast, friendly, professional, and responsive customer service to restaurant guests and staff. Engage in friendly conversations using the 10/5 rule, greet each entering guest, and use their name twice during interactions. Operate a cash register/POS system, ring proper amounts, manage cash and charge sales, and maintain financial controls. Keep designated working areas clean and organized, assisting in maintaining dining room and host stand cleanliness. Resolve service issues using the service recovery toolbox and promote current casino events while directing guests to all casino areas. Thank customers, invite them back, and facilitate their return to play.
Required Qualifications
- Applicant must be at least 18 years of age
- Read, write, speak, and understand English
- Available to work required schedule which may include nights, weekends, holidays, and overtime as needed
- Must meet professional appearance standards as prescribed by company policy
- Able to work at a fast pace in an often crowded/noisy environment
- Must be able to accurately and quickly process all cash transactions
- Must be able to lift and carry up to 35 lbs
- Must be able to reach above and below the shoulder, grip small items, bend, stoop, and twist while handling financial transactions
- Must be able to stand and walk for up to four hours
- Able to use hand motions when receiving payment and giving change
- Able to use hand motions when using the cash register/POS system
- Able to use hand motions when cleaning and wiping cashier areas
- Must be able to tolerate industry standard chemicals used for cleaning and sanitizing
- Able to tolerate second-hand smoke, noise, and bright lights
Desired Qualifications
- Prior customer service in a fast-paced environment preferred
- Previous cashiering experience in a high-volume restaurant preferred
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