FOOD SERVER- 19 STEAKHOUSE
On-siteFlorence, Indiana, United States
Job Summary
Obtain guest food and beverage orders and ensure accurate, timely service by coordinating with kitchen personnel. Anticipate guest needs throughout the entire function, answer questions regarding menu offerings, wine knowledge, and property details, and respond quickly to complaints. Perform food preparation duties including salads, appetizers, desserts, coffee, and tableside cooking or wine presentations. Account for all payments through the POS system, stock service areas with supplies, and maintain dining standards by removing dirty dishes. Adhere to Health Department regulations, liquor laws, and company SOPs while completing opening and closing duties.
Required Qualifications
- Must be at least 19 years of age
- Demonstrated ability to communicate in English
- Demonstrated ability to work in a high volume restaurant
- These skills and abilities are typically acquired through at least 1-year experience directly related to the accountabilities specified
- Maintain complete knowledge of table/seat/station numbers, hours of operations, proper table set-up and dress code of the restaurant
- Maintain knowledge of menu offerings to answer guest questions and provide suggestions. This includes but not limited to knowledge of food items; preparation methods and wine knowledge
- Abide by all State, State Gaming, Federal and Corporate liquor Regulations. Also pertaining to serving alcoholic beverages to minors and intoxicated guests
- Observe and adhere to Health Department regulations and EcoSure standards regarding food handling, storage, and cleanliness of work environment
- Consistent attendance at company/restaurant training programs as they are scheduled
- Complete opening, closing and other side duties as assigned by the supervisors
- Maintain a well-groomed, neat and clean appearance
- Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers
- Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards
- Perform all duties as assigned by management
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