Food Runner
On-siteCharlotte, North Carolina, United States
Job Summary
Provide courteous, prompt service to guests by ensuring correct menu items are delivered timely and clearing tables to maintain an organized dining experience. Adhere to Emmy's Steps of Service, communicate guest requests, and handle needs effectively while maintaining a clean, presentable work environment. Maintain a positive demeanor, remain safety conscious for self and others, and follow all company policies. Perform other duties as assigned by management. Previous front-of-house experience and strong customer service skills are preferred. This role requires lifting up to 25 lbs, frequent bending and standing for extended shifts, and working a flexible schedule in a fast-paced restaurant setting.
Required Qualifications
- Ability to lift, carry, push, pull and place objects weighing up to 25 lbs.
- Requires frequent bending, reaching overhead, and twisting.
- Must be able to stand or walk for an extended period or for an entire work shift.
- Ability to work a flexible schedule.
Desired Qualifications
- Previous front-of-house restaurant experience preferred.
- Prior experience requiring excellent customer service, service recovery and problem-solving skills.
- Ability to work in a fast-paced environment while managing the needs of guests.
- Ability to work cohesively with co-workers throughout the restaurant.
- Possess a passion for hospitality and a love of the food & beverage industry.
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