Food Runner (48552)
$52,000–$52,000 year
On-siteSanta Monica, California, United States
Job Summary
Deliver food orders from the kitchen to customer tables or rooms while maintaining high standards of service and guest satisfaction. Collaborate effectively with both front-of-house and back-of-house teams to ensure smooth operations and address guest concerns or complaints as needed. Adhere to company standards for operational processes and enforce hotel dress and grooming requirements, including no visible tattoos or unnatural hair colors. Maintain regular attendance and punctuality in a fast-paced environment, utilizing strong organizational skills to manage time and meet goals. Carry up to 35 pounds easily and lift items weighing up to 50 pounds while standing for extended periods. Possess broad knowledge of local attractions to provide accurate directions and engage guests with a friendly, high-touch approach.
Required Qualifications
- A high school diploma or GED
- Food handling certification (ServSafe)
- Must be able to provide accurate and precise directions
- Able and willing to maintain regular attendance and punctuality
- Excellent verbal and written communication skills
- Ability to function well in a fast-paced, high-volume environment
- Must be able to remain on their feet for several hours straight
- Able to carry about 35 pounds easily
- Occasionally needs to lift or move items weighing up to 50 pounds
- Able to use hands to use and manipulate tools and objects or control equipment
- Adequate vision to use and manipulate tools and objects or control equipment safely
- Able to move about the property to perform assigned tasks and responsibilities
- Able to stand for extended periods
- Able to walk or traverse the property
- Able to climb stairs
- Able to stoop
- Able to kneel
- Able to crouch
- Must conform to hotel dress and grooming standards
- No visible tattoos while wearing a uniform
- No unnatural hair colors
- No piercings other than one pair of earrings
- Neatly groomed facial hair
Desired Qualifications
- Some experience in a fine dining environment
- Equivalent work experience in the hospitality industry
- Broad knowledge of local restaurants, nightlife, museums, current events, and attractions
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