Food Prep - AM Shift
On-sitePortland, Oregon, United States
Portland, Oregon, United StatesOn-siteFull TimeHigh School Or EquivalentEnterprise
Full TimeHigh School Or EquivalentEnterprise
Job Summary
Greet, seat, and service guests in the complimentary breakfast area with a warm, friendly, and professional demeanor. Maintain high standards of personal appearance and grooming while ensuring tables are cleared, cleaned, and reset per client requests. Manage beverage and food service operations by stocking areas, washing dishes, restocking glassware, and sweeping floors. Answer telephone inquiries, handle room service orders, and carry out cashiering functions for closing checks. Perform opening and closing procedures, side work duties, and any other tasks assigned by management.
Required Qualifications
- High School diploma or equivalent
- Ability to work a varied schedule that may include evenings, nights, weekends, and holidays
- Must meet the legal age to serve alcoholic beverages
- Must satisfactorily pass responsible serving course such as TIPs
- Must be able to obtain and provide Food Handlers card
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to handle stressful situations in a calm professional manner
- Possess a basic knowledge of food and beverage preparation service standards, guest relations, and etiquette
- Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks, specialty cocktails, and beverage requests as required by hotel
- Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, and dividing
- Ability to read, comprehend, and write simple instructions and/or short correspondence and memos
- Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy
- Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends, and holidays
- Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property
- Must be able to obtain and provide Food Handlers card as required by city/county/state
Desired Qualifications
- Experience in a hotel or a related field
- Understanding of hotel products and guest services
- Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information, provide back-up and support to other team members, and respond to guests and co-workers in a positive and optimistic manner
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