Food Expeditor - "Pass Master"
$61,360–$67,600 year
On-siteQueenstown, Otago, New Zealand or Queenstown, Eastern Cape, South Africa
Job Summary
Oversee and coordinate all food orders at the kitchen pass during service, checking dishes for accuracy, quality, temperature, and presentation before they leave the kitchen. Prioritise and organise dishes to ensure efficient delivery, communicating clearly between chefs and front-of-house staff regarding orders, table numbers, dietary requirements, and special requests. Monitor ticket times, resolve service bottlenecks, and maintain cleanliness and hygiene standards at the pass while assisting with food running during peak periods. This role supports smooth coordination between The Terrace and Essence within a fast-paced luxury dining environment, requiring availability for flexible hours including evenings, weekends, and peak service periods.
Required Qualifications
- Previous experience in hospitality, restaurant service, or a similar fast-paced food service environment
- Strong communication skills with the ability to clearly and confidently liaise between kitchen and front-of-house teams
- Excellent multitasking and organisational abilities
- High attention to detail and a strong commitment to quality and consistency
- Ability to remain calm, focused, and efficient under pressure
- Strong teamwork mindset with a proactive and supportive attitude
- Good understanding of food safety standards and kitchen operations
- Availability to work flexible hours including evenings, weekends, and peak service periods
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