Food & Beverage Supervisor
On-siteShreveport, Louisiana, United States
Job Summary
Conduct daily food and beverage operations, including banquet events, backstage catering, and concessions, while managing over 100 hourly staff. Interview, train, and supervise all F&B personnel, bartenders, and servers to ensure execution of Banquet Event Orders and contractual obligations. Maintain inventory control, order product, and manage cash handling procedures in accordance with ASM Global policies and state health inspection guidelines. Review and address all client requests, concerns, and problems during events, ensuring proper cleaning techniques and equipment maintenance. Monitor labor costs, conduct monthly inventory, and attend facility meetings to support food and beverage elements.
Required Qualifications
- Must be able to pass background check and drug screen
- Strong customer service orientation with ability to be a team player
- Advanced oral and written communication skills
- Consistent attention to detail
- Excellent organizational, planning, communication, and inter-personal skills
- Ability to undertake and complete multiple tasks
- Must possess, or have the ability to obtain within allotted time; Shreveport ABO Card, Louisiana Responsible Vendor Permit (LACT), and be Serv-Safe Certified
- Must possess a valid Louisiana Drivers License
- Minimum of 2 years' experience in a Food and Beverage management
- Catering management experience is required
- Proven track record of exceeding customer service and quality standards required
- Knowledge of Microsoft Office
- Excel/Word required
- Must be able to stand / sit / walk for extended periods of time
- Physically able to move/lift 50 lbs
- Ability to travel as needed
Desired Qualifications
- Experience in a multi-purpose entertainment facility preferred
- Experience with ADP preferred
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