Food & Beverage Supervisor
On-site · Kelowna, British Columbia, Canada
Job Summary
Food & Beverage Supervisor role overseeing front-of-house operations at Gateway Casinos & Entertainment locations. Lead and mentor staff, recruit and train team members, allocate tasks, manage service quality, and contribute to menu and policy adherence. Collaborate with management to coordinate food and beverage service for events, balance guest satisfaction with daily paperwork, and maintain knowledge of company procedures. Requires 1–2 years of restaurant supervision experience, eligibility for provincial registrations (BCLC/AGLC/AGCO based on province), and applicable FoodSafe/Mini Food Safety certifications. Flexible for evening and weekend shifts in a casino hospitality setting.
Required Qualifications
- 1 to 2 years experience in restaurant supervision or an equivalent combination of education and experience
- The ability to obtain registration with either the BCLC, AGLC or AGCO (based on province)
- FOODSAFE Level 1 Certificate (In BC) / Mini Food Safety Course (In Alberta)
- DealUs In training completed prior to start date (In Alberta)
- Leadership skills – able to direct and supervise staff
- Customer service skills – able to exceed guest expectations
- Able to lift up to 15 pounds
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