Food & Beverage Supervisor

Job Summary

Required Qualifications

• •3-years serving / bartending experience preferred
• •1-year of F&B leadership preferred
• •Serv-Safe certified preferred
• •Proper food handling skills
• •Knowledge of food allergies
• •Organizational and time management skills
• •Be an active team player and ability to collaborate across teams
• •Must be Serv-Safe Manager Certified, if not currently must obtain certification within 3 months of employment
• •Must also be TIPS certified, or otherwise obtain within 3 months of employment

Desired Qualifications

• •Seasonal bonus -up to $1000 conditions apply
• •Housing available
• •Crystal Creek Hospitality is a collection of independently spirited and branded hotels focused on remarkable hospitalityTM
• •We see every day as an opportunity to enrich the lives of our employees, guests, and communities
• •Our vision, mission, values and commitments are at the core of every decision we make and every person we hire
• •No heroes, no egos–just a diverse group of individuals with solid relationships built on a foundation of trust that honors our employees, guests, and investors
• •We Engage and We Listen
• •We Care and We Own
• •We Provide and We Ensure
• •We Appreciate and We have Fun
• •The Restaurant Supervisor assists the Restaurant Manager in daily operations, as well as banquets
• •A Restaurant Supervisor is responsible for providing supportive leadership to Front of House staff throughout food service
• •Operates as Manager on Duty and closes the restaurant in the absence of the Manager
• •Cleaning and maintaining a safe work area are also required
• •Internal: Executive Chef; Heart of House and Front of House restaurant employees
• •External: Hotel and restaurant guests, vendors and suppliers
• •Supervise and ensure proper operation of restaurant and bar
• •Help hire and train all restaurant staff
• •Implement hotel policies and procedures pertaining to the restaurant and bar
• •Practice safety standards and report all unsafe conditions to the proper manager
• •Assist with scheduling of restaurant employees in accordance with hotel staffing guides and weekly forecast, (avoiding overtime in scheduling)
• •Monitor serving of guests and handling of guest complaints
• •Assist in seating or service of guests as necessary
• •Ensure all equipment for the restaurant is maintained and stored properly
• •Possess in-depth knowledge of all positions supervised
• •Maintain high level of sanitation as prescribed by local health department and company standards
• •Assist and implement promotional programs on an ongoing basis
• •Perform inventory of restaurant goods and capital goods
• •Monitor inventory to ensure that stock is rotated properly to avoid loss due to spoilage and ensure reusable items are returned to stock
• •Attend and provide material for all departmental and organizational meetings
• •Lead daily pre-shift meetings if MOD is not present
• •Maintain controls and pars as prescribed by Management
• •Work with direct manager to organize an order sheet at 3 pm on Sundays for the coming week
• •Responsible for helping to aid in labor costs and outlet food & beverage costs as they pertain to budget
• •Write and file reports regarding activities
• •Review and evaluate restaurant employees on a regular basis as designated by hotel policy
• •Maintain and disseminate to staff effective knowledge of methods for compliance with laws governing sales of intoxicants
• •Oversee handling of cash and credit card transactions
• •Watch for safety hazards and report them immediately to your Department Supervisor
• •Adhere to the policies and procedures of the hotel
• •Maintain effective communication within department, including Back of House
• •Participates in all projects, programs, and assignments to ensure that hotel and restaurant guidelines and procedures are being followed
• •Is aligned with the culture, values, goals, and human resource programs of the hotel and Crystal Creek Hospitality
• •Always maintains a professional appearance and attitude
• •While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms; talk or hear; and taste or smell
• •The employee frequently is required to walk and climb or balance
• •The employee is occasionally required to sit and stoop, kneel, crouch, or crawl
• •The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds
• •Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus