Food & Beverage Shift Lead - Summer 2026
On-site · Banff, Alberta, Canada
Job Summary
Lead Food & Beverage service at Sunshine Village in Banff, coordinating with the F&B team to deliver guest-focused service during restaurant and banquet events. Responsibilities include greeting and serving guests, taking and upselling food and beverages, managing dining room flow and table settings, assisting with banquet setup and breakdown, collaborating with kitchen and other servers, participating in pre-shift briefings, ensuring health, safety, and sanitation standards, handling incident reporting and training documentation, and applying discounts as appropriate under leadership guidance. Requirements include proven F&B server experience in high-volume settings, strong customer service and communication skills, English fluency, POS system proficiency, ProServe certification, and the ability to work flexible hours in a high-altitude resort environment.
Required Qualifications
- High school diploma or equivalent
- ProServe certification required
- Proven experience as a Server in a high-volume restaurant, bar, or hotel environment
- Excellent customer service and communication skills
- Ability to multitask in a fast-paced environment
- Proficiency with POS systems for order taking and payment processing
- English proficiency (written and verbal)
- Flexibility to work evenings, weekends, and holidays
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