Food & Beverage Shift Lead
On-siteSouth Lyon, Michigan, United States
Job Summary
Manage daily till operations, safe counting, and register opening/closing for all retail food establishments. Enforce all SOPs including food safety, dish preparation, and equipment cleaning schedules while regulating cleaning logs. Track inventory of food supplies, submit ordering requests to the Cider Mill Manager, and develop ordering projections. Advise the primary scheduler on hiring and scheduling needs for all food establishments. Train and supervise employees in food areas, address employee concerns, and ensure adherence to food safety and quality standards. Lead prep of establishments prior to business, create daily break schedules, and resolve customer complaints to maintain a welcoming atmosphere. Assist in menu development for various seasons, establishments, and events.
Required Qualifications
- Track inventory of food supplies and products
- Submit all products needed for food establishments to Cider Mill Manager for ordering
- Assist in developing menus for various seasons, establishments, and events/festivals
- Create and ensure execution of necessary SOPs and cleaning logs
- Advise primary scheduler with hiring/scheduling for all food establishments
- Train and supervise employees for food areas
- Address and inform of employee issues and concerns
- Ensure a positive and welcoming atmosphere to customers and resolve customer complaints
- Monitor general cleanliness off all food establishments
- Head up product rotation/inventory
- Ensure adherence to all food safety and quality standards
- Develop ordering projections as relevant
- Lead prep of food establishments prior to business (for beginning of season/for weekends especially)
- Open registers and provide daily change/refund/general aid to staff in your area
- Creator of daily break schedule and ensure employees follow break requirements
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