Food & Beverage Outlet Manager

Oversee the day-to-day operations of all assigned F&B outlets; lead and develop outlet managers, supervisors, and service teams to achieve operational excellence; ensure guest satisfaction through proactive engagement, service recovery, and continuous improvement initiatives; monitor and manage labor costs, productivity, and departmental expenses in line with budget targets; drive beverage and food sales through upselling, promotions, and innovative guest experiences; ensure compliance with company standards, HACCP requirements, health & safety regulations, and hygiene protocols; collaborate with Culinary, Stewarding, Purchasing, Revenue, and Marketing teams; analyze outlet performance, guest feedback, and financial results to identify opportunities for improvement; support special events, themed dining experiences, and resort-wide F&B initiatives; knowledge of HACCP, food safety, and quality standards; familiarity with POS systems and hotel management software.