Aimbridge Hospitality logo
Aimbridge HospitalityPosted 37 months ago

Food & Beverage Manager Restaurant 1

On-siteKnoxville, Tennessee, United States

Full TimeEnterprise

Job Summary

Oversee daily operations of all F&B outlets, including Room Service, Lounge, Banquets, and quick-serve locations, ensuring attentive, friendly, and efficient service while maintaining budgeted payroll and overhead costs. Direct the work of at least three full-time associates, manage staff scheduling based on business forecasts, and conduct performance appraisals, interviews, and training sessions aligned with company standards. Monitor beverage and food costs, conduct monthly inventories, analyze POS reports, and implement sales promotions to exceed revenue targets. Maintain compliance with safety certifications, emergency procedures, and all corporate policies while fostering open communication between departments. Work as needed to complete job responsibilities, with attendance varying according to hotel needs.

Required Qualifications

  • At least 5 years of progressive experience in a hotel or a related field
  • 2-year college degree and 3 or more years of related experience
  • 4-year college degree and at least 1 year of related experience
  • Proficiency in Windows operating systems
  • Proficiency in Company approved spreadsheets
  • Proficiency in word processing
  • Supervisory experience
  • Ability to convey information and ideas clearly
  • Ability to evaluate and select among alternative courses of action quickly and accurately
  • Ability to work well in stressful high pressure situations
  • Ability to maintain composure and objectivity under pressure
  • Ability to be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary
  • Ability to assimilate complex information data etc from disparate sources and consider adjust or modify to meet the constraints of the particular need
  • Ability to be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests
  • Ability to work with and understand financial information and data and basic arithmetic functions
  • Ability to maintain regular attendance in compliance with Aimbridge Hospitality's standards
  • Ability to maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working
  • Ability to comply at all times with Aimbridge Hospitality's standards and regulations to encourage safe and efficient hotel operations
  • Ability to comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR and First Aid
  • Ability to maintain a warm and friendly demeanor at all times
  • Ability to be familiar with the organization of the hotel and know the function of each department
  • Ability to ensure training of all Food and Beverage/Banquet personnel using the steps to effective training according to Aimbridge Hospitality's standards
  • Ability to maintain follow-through of all guest requests problems complaints and/or accidents which occur in the Restaurant Room Service Lounge or Banquets
  • Ability to motivate coach counsel and discipline all F&B personnel according to company S.O.P.'s
  • Ability to review F&B staff's worked hours for payroll compilation and submit to Accounting on a timely basis
  • Ability to be responsible for developing a manager as assigned by the Corporate Office including sign-off on all competencies and assist in his/her placement as needed
  • Ability to attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to company standards
  • Ability to prepare and conduct F&B interviews and follow hiring procedures according to company S.O.P.'s
  • Ability to prepare employee shift schedule according to the business forecast payroll budget guidelines and productivity requirements
  • Ability to ensure that wage progress and productivity reports are completed accurately and on a timely basis
  • Ability to conduct all 90 day and annual employee performance appraisals according to company S.O.P.'s
  • Ability to ensure implementation of all Aimbridge Hospitality's policies and house rules
  • Ability to assist in developing and ensure implementation of Food and Beverage promotional ideas
  • Ability to ensure all beverage costs are maintained to meet budget
  • Ability to focus the F&B Department on their role in contributing to the guest service scores
  • Ability to ensure compliance to company training using the steps to effective training according to Aimbridge Hospitality's standards
  • Ability to maintain company S.O.P.'s regarding purchase orders vouchering of invoices and checkbook accounting
  • Ability to develop initiate and promote sales including up selling programs for use by all service personnel
  • Ability to ensure Aimbridge Hospitality's service standards are maintained throughout the Food and Beverage/Banquet Department
  • Ability to participate in required M.O.D. coverage as scheduled
  • Ability to initiate all necessary F&B-related reports according to company standards
  • Ability to complete all Food and Beverage forecasting and budgeting in a timely and efficient manner
  • Ability to ensure that F&B employees are at all times attentive friendly helpful and courteous to guests all other employees and managers
  • Ability to ensure that the quarterly operating equipment inventory is done pars are evaluated and quarterly purchases are planned
  • Ability to maintain all Aimbridge Hospitality's S.O.P.'s concerning credit policies
  • Ability to react to negative trends in market place by implementing food and beverage blitzes and promotions
  • Ability to organize and conduct monthly department meetings with restaurant and lounge and/or outlets staff and weekly F&B meeting according to Aimbridge Hospitality's standards
  • Ability to attend daily BEO meeting
  • Ability to conduct beverage purchasing as needed
  • Ability to purchase Food & Beverage operating equipment as needed
  • Ability to conduct monthly beverage inventories and reconciliations
  • Ability to ensure that the quality and presentation of all food products are according to Aimbridge Hospitality's standard
  • Ability to maintain a professional working relationship and promote open lines of communication with managers employees and other departments
  • Ability to oversee the operations of the Banquet department (as applicable by hotel)
  • Ability to use the hotel's P.O.S. sstem to print reports
  • Ability to analyze reports generated
  • Ability to establish and maintain key control system
  • Ability to complete monthly menu analysis and submit to the Corporate Office (as applicable by hotel)
  • Ability to monitor and follow up on Food and Beverage Outlets cash overages and shortages
  • Ability to assist the Food and Beverage Director and Director of Security and/or Engineering Department in implementing and maintaining emergency procedures
  • Ability to maintain an organized and comprehensive filing system with documentation of purchases vouchering schedules forecasts reports and tracking logs
  • Ability to complete all required correspondence in a timely and efficient manner
  • Ability to attend monthly all-employee meetings and any other functions required by management
  • Ability to maintain close communication links with all employees
  • Ability to provide a motivating influence and seek input regarding food and beverage issues from employees
  • Ability to ensure a high level of positive communication exists between the Food & Beverage and Food Production staffs
  • Ability to perform P.O.S. changes in menus or additions/deletions of servers as necessary
  • Ability to handle items for Lost and Found according to the standards
  • Ability to maintain required pars of all stock
  • Ability to review food sales for accuracy daily

Hiring someone like this?

Get your role in front of qualified candidates on Sorce.

Get started

Apply to this job in one click with Sorce

Apply on Sorce