Food & Beverage Host (Makahiki)-Full Time,$29.15/Hour
$60,632–$60,632 year
On-siteKapolei, Hawaii, United States
Job Summary
Welcome guests, assign seating, and process to-go orders by entering details into the POS system and repeating orders back to guests. Suggest additional items, receive payments, and answer questions regarding directions, entertainment schedules, and event information. Assemble orders according to recipe guidelines, maintain work areas through restocking and cleaning, and ensure food presentation meets quality standards. Monitor freezers and temperature requirements, replenish serving items, and portion backup items while operating equipment near heat sources. Handle multiple tasks in a fast-paced environment, resolve guest situations independently, and work outdoors in inclement weather. This full-time role requires constant interaction with guests to create a magical experience, with shifts ranging from 5:00am to 4:00am across all days of the week.
Required Qualifications
- Must be at least 18 years old to be considered for this role
- Able to effectively work independently or as part of a team
- Should have cash handling capabilities and be able to count back proper change
- Excellent Hospitality skills
- Ability to multi task and work in a very fast paced environment
- Speed, accuracy and efficiency are required and ability to work well under pressure
- Demonstrated ability to own and resolve guest situations
- Receptive to special requests
- Enthusiastic about interacting and helping guests
- Able to make independent decisions for our guests
- Self-directed (can complete tasks with minimal supervision)
- Willing to follow instructions & take direction
- Flexible/adaptable
- Supportive of other cast working on your team
- Can complete repetitious tasks while maintaining quality
- Strong verbal communication skills
- Willing to work outdoors even in inclement weather
- Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
- Perform all job related functions in a cordial friendly manner, committed to exceeding Guests' expectations
- Must Meet state requirements to obtain Hawaii Liquor Commission Card
- Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays
Desired Qualifications
- Previous fine dining restaurant experience; understanding of full service environment, managing reservation waitlist
- Previous fine dining/table service experience preferred
- Previous Leadership experience of office management skills
- Knowledge of Hawaiian/Japanese language preferred
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