Food & Beverage Catering Assistant Manager

Own day-to-day operations for assigned team member dining facilities and catered events, ensuring locations are guest-ready, staffed, and well-stocked. Deliver consistent food quality, order accuracy, speed-of-service, and hospitality standards across all locations and events. Lead, coach, and develop seasonal leaders and supervisors; build strong bench strength and a positive, performance-based culture. Plan and execute catered functions, festivals, promotions, and seasonal programs in partnership with Culinary, Events, and Group Sales. Forecast demand; build and manage schedules and deployment to meet service targets and labor plans. Manage cost performance—inventory integrity, waste/writedown controls, portioning/recipe adherence. Ensure compliance with local/state health codes, ServSafe standards, and company food safety and sanitation procedures. Champion equipment and facility readiness; coordinate with Maintenance on preventive care and rapid issue resolution. Implement training and SOPs for product builds, guest service, food safety, and event execution; verify through spot checks and coaching. Analyze KPIs (throughput, guest satisfaction, labor %, COGS, waste) and lead continuous improvement initiatives. Support menu rollouts, price changes, and product tests; ensure accurate POS setup and crew adoption. Respond to guest feedback and service recoveries professionally; turn insights into actionable fixes. Flex to operational priorities—including weekends, evenings, holidays, and peak event periods.