Food & Beverage Banquet Captain

Job Summary

Required Qualifications

• •Must be able to communicate effectively, both verbal and written, in English
• •Must be a leader, motivating the servers, and exceeding guest expectations
• •Must inspect function space prior to start of function to ensure cleanliness, organization and ambiance
• •Must be able to make quick and accurate decisions
• •Must have professional attitude and appearance
• •Thorough knowledge of liquor laws and regulations
• •Demonstrated accuracy with cash handling and Point of Sale system operation
• •Exemplary food and beverage service skills, in a fine dining atmosphere
• •Effective leadership and communication skills suited to a formal, professional environment
• •A strong commitment to exemplary customer service
• •Must be 18 years of age or older
• •Ability to read signs and follow simple oral and written instructions
• •Excellent customer service skills
• •Teamwork oriented -- cooperative attitude is a must
• •Ability to work in a fast-paced environment and meet tight deadlines
• •Must be able to easily adjust to changing priorities
• •Must be able to obtain a ABO Card and LATC Permit
• •Must be compliant with Health Codes
• •Must be able to lift 45 pounds unaided
• •Must be able to carry and balance a tray with 8 entrée platers on the shoulder
• •Must be able to adapt to changes in the work environment, managing, competing demands, frequent changes, delays or unexpected events
• •Must be able to work flexible, irregular hours as dictated by the restaurant levels/event schedule, including nights, weekends, and holidays
• •Must be able to work and lead a team independently without active management
• •Excellent interpersonal, customer service, communications, team building and problem solving skills are required
• •Ability to interact with all levels of staff
• •Ability to quickly identify problems and resolve them
• •Ability to work with limited supervision
• •Ability to work flexible, irregular hours as dictated by the restaurant levels/event schedule, including nights, weekends, and holidays
• •Must be able to pass a background check to include a credit history report and meet corporate minimum requirements
• •Must have reliable transportation and be able to report to work as scheduled
• •Ability to use and maintain basic food service and kitchen equipment
• •Ability to train others in the use of basic food service and kitchen equipment
• •Strong communication skills and the ability to read, write, and understand English
• •Excellent organizational skills and planning skills
• •Strong customer service orientation
• •Ability to interact with all levels of staff including management
• •Ability to work flexible, irregular hours as dictated by the restaurant levels/event schedule, including nights, weekends, and holidays

Desired Qualifications

• •Experience with upscale dining in a restaurant or similar type facility preferred
• •High school diploma or GED preferred
• •Knowledge of Banquet Event Order (BEO) preferred