FOOD AND BEVERAGE SUPERVISOR
$70,304–$70,304 year
On-siteTemecula, California, United States
Job Summary
Supervise daily Food and Beverage operations across the Cellar, Bouquet Restaurant, In-Room Dining, and Poolside Bar, ensuring service quality and safety standards are met. Handle guest complaints and requests diplomatically, resolve issues independently or with management, and maintain a safe environment through proper food handling and sanitation protocols. Control cash receipts, review timecards, complete daily MOD reports, and manage associate schedules based on labor budgets. Train and coach staff, monitor attendance, and contribute to updating standard operating procedures. Work flexible shifts to meet hotel demand, ensuring smooth operations and high guest satisfaction.
Required Qualifications
- Must be 21 years of age or older
- Ability to obtain and maintain a valid Food Handlers Card
- Ability to obtain and maintain a valid Responsible Beverage Service Card
- Must be able to lift and carry 25 lbs
- Must be flexible to work a schedule that meets the demands of our hotel and guests needs
- Ability to provide direction to associates in a respectful manner
- Has natural instincts and insight for finding the best solution to unclear situations
- Exhibits integrity (honesty and truthfulness)
- Energetic and takes initiative
- Ability to make quick and sound decisions
- Understanding of food safety & sanitation, keeping within health codes
- Must be outgoing and able to approach guests and initiate conversation and actively connect with others
- Strong verbal and written communication skills
- Expert food knowledge, and food pairing with wine a plus
Desired Qualifications
- Computer skills with Microsoft Word and Excel
- Expert food knowledge, and food pairing with wine a plus
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