Food and Beverage Supervisor
$45,760–$52,000 year
On-sitePlymouth, Massachusetts, United States
Job Summary
Lead the front-of-house team to consistently exceed guest expectations by ensuring prompt, efficient, and elevated food and beverage service throughout all dining areas. Greet spa and restaurant guests warmly using approved service language while maintaining deep knowledge of menu offerings, ingredients, and preparation standards. Monitor guest flow, manage reservations, and optimize floor plans to enhance seating and service efficiency, safely managing allergy-related requests and ensuring all team members follow appropriate protocols. Coach staff regularly to enhance performance, verify sidework completion, and ensure shift and service preparedness in all areas. Utilize the POS system for order entry, payment processing, and end-of-day reporting while maintaining effective communication with kitchen and back-of-house teams.
Required Qualifications
- Associate's degree in restaurant or food service management
- Minimum of 3 years of supervisory or management experience in a high-volume, fine dining environment
- Ability to work evenings, weekends, and holidays
- Comprehensive knowledge of the food & beverage industry
- Exceptional guest service skills
- Excellent verbal and written communication abilities
- Strong, articulate communicator with the ability to lead and motivate a team
- Highly organized and detail-oriented, with strong multitasking capabilities
Desired Qualifications
- Experience in high-end or fine dining settings
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