Food and Beverage Supervisor

Lead floor teams during peak services in a high-end dining environment, ensuring consistent service standards from greeting to check-backs and polished table service including wine pours. Coach staff on upselling wine/beverages, manage guest interactions and complaints, coordinate with kitchen/bar for flawless execution, and maintain venue standards while supporting team coordination during busy periods. Requires RSA certification, 2–3 years in upscale restaurants, strong wine knowledge, and availability for evenings, weekends, and events; alignment with Accor Heartist values.