Food and Beverage Supervisor
On-siteAuckland, Auckland, New Zealand
Auckland, Auckland, New ZealandOn-siteFull TimeSenior LevelHospitalityEnterprise
Full TimeSenior LevelEnterpriseHospitality
Job Summary
Oversee and support the day-to-day operations of the Food & Beverage department, ensuring efficient service delivery and adherence to service standards. Lead and coordinate team members on shift, train staff on product knowledge, and act quickly on guest feedback to maintain high operational and safety compliance. Assist with stock management, upselling, and fostering a collaborative team culture while resolving operational issues under pressure. Requires a Duty Manager's Certificate, minimum one year of supervisory experience, and flexible availability including evenings, weekends, and public holidays.
Required Qualifications
- Minimum 1 year of experience in a supervisory or team leader role
- Strong knowledge of beer, wine, spirits, and cocktails
- Duty Manager's Certificate (required)
- Proven experience leading and supervising teams in a busy service environment
- Excellent communication and interpersonal skills, with the ability to engage effectively with guests and team members
- Ability to work under pressure, make decisions independently, and resolve operational issues
- Flexible availability, including evenings, weekends, and public holidays
Desired Qualifications
- Experience in a 4 or 5-star hotel environment (preferred)
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