Food and Beverage Operations Supervisor
On-siteSan Francisco, California, United States
Job Summary
Forecast and manage all food and beverage orders, staff, and finance to maximize sales and revenue. Conduct food preparation, designate portion sizes, and garnish dishes to ensure acceptable presentation. Assist in scheduling deliveries, verifying product quality, and creating department schedules with task assignments. Investigate and resolve customer complaints regarding food quality, service, or accommodations while maintaining 90% floor presence for sales and troubleshooting support. Open and close the store, perform tills checks, and issue disciplinary actions as requested by management. Attend weekly staff meetings to discuss operations and staffing issues.
Required Qualifications
- High School Diploma/GED
- two-year related experience
- equivalent combination of education and experience
- Open availability
- Must be at least 21+ for handling and serving alcohol
- full knowledge of process for serving alcohol within the premises
- ability to conduct alcohol and age restriction control in accordance with company policies
- Maintain a floor presence of at least 90% of shift
- ability to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces
- ability to stand and walk for extensive periods of time without breaks
- ability to use hands/fingers to handle and feel and reach with hands and arms
- Lifting and/or moving up to 100lbs with assistance
- strong sense of customer service
- interpersonal skills
- high integrity
- respect for everyone
- solid communication skills
- strong critical and analytical thinking skills
- appreciation for diversity (thought, ethnic, gender, etc.)
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