Food and Beverage Manager
On-siteSouthbridge, Massachusetts, United States
Southbridge, Massachusetts, United StatesOn-siteFull TimeServicesMedium
Full TimeMediumServices
Job Summary
Manage all aspects of the restaurant and oversee evening events while directing, implementing, and maintaining a service philosophy that emphasizes quality customer service. Direct, assign, and evaluate staff performance; address complaints; and ensure compliance with daily operational procedures, hotel, and franchise specifications. Establish standards for safe working conditions, maintain food and beverage safety and quality, and handle guest-related issues. Communicate with General Manager, other department managers, and supervisors. Work a flexible schedule including weekends, holidays, and varied shifts.
Required Qualifications
- Minimum of two years of supervisory experience in the Restaurant / Food and Beverage field preferred
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding
- High school graduate or equivalent, some college preferred
- ServSafe and/or food safety training
- Alcohol awareness training (such as TIPS)
- Familiarity with food and beverage cost controls
- Ability to write routine reports and correspondence
- Ability to accurately compute mathematical calculations and use required measurement tools
- Ability to prepare budgets and ensure cost controls
- Bilingual English/Spanish a plus
- Knowledge of local activities and attractions appropriate for clientele
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