Food and Beverage Assistant
On-siteDolgarrog, Wales, United Kingdom of Great Britain and Northern Ireland
Job Summary
Deliver warm, friendly, and efficient food and beverage service to guests while maintaining department standards and objectives. Report for duty on time, adhere to personal presentation guidelines, and attend planned learning sessions. Communicate clearly between customers and the kitchen, anticipate guest needs, and build rapport through proactive service. Optimize customer spends using promotional awareness and suggestive selling techniques. Ensure all products meet specified presentation and delivery guidelines, close transactions effectively, and solicit feedback. Support colleagues during team tasks and apply fully during training and briefing exercises. This role offers staff stays, a service charge, uniform provision, and flexible hours within the modern IXORA Hotel and Spa in Snowdonia.
Required Qualifications
- Experience working as part of a team where people skills were important
- Experience in a restaurant/bar environment and hotel/venue banqueting
- Basic Food Hygiene Certification
Desired Qualifications
- shares our passion for hospitality
- world-class customer service
- hard working
- positive team players
- committed to delivering an incredible experience for our guests
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