Folsom Branch - Member Service Specialist II (Full-Time)
$45,760–$45,760 year
On-siteFolsom, California, United States
Job Summary
Process and audit financial transactions including deposits, withdrawals, transfers, payments, and general ledger entries while maintaining a cash drawer. Provide Golden 1 services to members, such as cashier's checks, money orders, wire transfers, and debit card issuance, while assessing needs and identifying product opportunities to document in the EnAct system. Assist in ATM and Teller Cash Dispenser operations, verify signature cards, and report fraudulent activity to management. Open deposit and specialty accounts, engage in consultative dialogue to identify financial needs, and refer lending requirements to business partners. Maintain current knowledge of products, policies, and state/federal compliance laws. Mentor Member Service Specialist I staff and perform additional branch operations as needed.
Required Qualifications
- H.S. Diploma or General Education Degree (GED)
- 1+ years year of prior experience in a cash handling service oriented role
Desired Qualifications
- 6+ months as a Member Service Specialist I or teller role at Golden 1 or another financial institution
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