Follow Up Specialist- South Florida Office
On-site · West Palm Beach, Florida, United States
Job Summary
Follow Up Specialist in the Boys Town patient financial services team focused on resolving insurance billing issues and unpaid claims to improve cash flow. Responsibilities include actively resolving payer denials and claims, investigating new denials with payers, analyzing denial reasons, proposing preventive actions, processing account adjustments with correct codes, maintaining knowledge of payer contracts and CMS/coding requirements (837 I/P loops, 5010, HCFA 1500 & UB-04), and collaborating to resolve billing and reimbursement trends. Requires strong analytical ability, confidentiality, independent work habits, and proficient use of Microsoft Office; position is Monday–Friday, 8a–5p, at the West Palm Beach office. Educational requirement is a high school diploma or equivalent with preference for experience in medical/behavioral health billing; 40 wpm typing; familiarity with CPT, HCPC, ICD-9/10, and UB04/HCFA 1500 processes; ability to work independently and as part of a team; strong communication and data/quality focus.
Required Qualifications
- High school diploma or equivalent required
- Typing speed minimum of 40 wpm
- Working knowledge of third-party payer reimbursement guidelines (CPT, HCPC, and ICD-9 & ICD-10 coding) and HCFA 1500 & UB04 billing, and their application to services rendered required
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