FOH Team Lead
$49,920–$74,880 year
On-siteMountain View Santa Clara County, California, United States
Job Summary
Manage Pacific Catch, Inc. restaurant operations and team members within company policies to ensure fast, accurate service and guest satisfaction. Provide direction, leadership, and mentoring to all FOH staff during shifts while conducting inventory, cash control, and daily administrative duties. Maintain all service areas, dining rooms, and outdoor seating standards, handling guest complaints with professional attention. Complete weekly and monthly operational and HR tasks. Report to the General Manager with a 40-hour week plus scheduled overtime. Requires 4+ years of full-service restaurant experience including 2 years in management.
Required Qualifications
- 4+ years of full-service restaurant hospitality experience
- 2 years in management
- Experience managing other successful, high-volume restaurants in an innovative chain
- Proven track record of effectively and empathetically training, mentoring, and managing hourly employees
- Technology savvy: comfortable with MS Office, Google Apps/programs, & Toast POS, use of tablets and/or handheld devices, and an understanding of social media outlets
- Understanding of a P&L statement
- Ability to stand and exert well-paced mobility for periods of up to 5 hours in length
- Ability to reach, bend, stoop and frequently lift up to 25 pounds
Desired Qualifications
- Passionate about protecting our oceans and environment
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