FOH Shift Supervisor ( 4Rivers Smokehouse) -Orlando Airport
$41,600–$41,600 year
On-siteOrlando, Florida, United States
Job Summary
Lead, motivate, and support front-of-house team members during daily operations at 4 Rivers Smokehouse inside Orlando International Airport. Monitor dining room and service areas to maintain cleanliness, organization, and food safety standards while ensuring every guest receives friendly, efficient, and exceptional service. Assist with opening and closing procedures, shift transitions, and daily operational checklists. Coach team members on service standards, company policies, and operational procedures. Address guest concerns professionally and resolve issues promptly. Monitor labor, staffing levels, and workflow to maximize efficiency. Assist with cash handling procedures, register accountability, and daily reconciliations. Ensure compliance with company policies, airport regulations, health department requirements, and food safety standards. Maintain accurate product displays, beverage stations, dining areas, and service counters. Support inventory management by monitoring supplies and communicating operational needs to management. Foster a positive, respectful, and team-oriented work environment. Step into operational positions as needed to support business demands. Perform additional duties as assigned by restaurant management.
Required Qualifications
- High school diploma or equivalent
- Must be able to successfully obtain and maintain all required airport security badges and clearances
- Ability to stand and walk for extended periods
- Frequently lift, carry, push, or pull up to 30 pounds; occasionally up to 50 pounds with assistance
- Ability to bend, stoop, reach, twist, and perform repetitive motions throughout the shift
- Ability to work in a fast-paced, high-volume restaurant environment
- Flexible schedule, including mornings, evenings, weekends, holidays, and overtime as business needs require
Desired Qualifications
- Previous restaurant, hospitality, or food service supervisory experience
- Strong leadership, communication, and interpersonal skills
- Excellent guest service and conflict resolution abilities
- Ability to multitask and make sound decisions in a fast-paced environment
- Basic math, cash handling, and computer skills
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