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40North GroupPosted 1 month ago

FOH Shift Supervisor ( 4Rivers Smokehouse) -Orlando Airport

$41,600–$41,600 year

On-siteOrlando, Florida, United States

Full TimeHigh School Or Equivalent

Job Summary

Lead, motivate, and support front-of-house team members during daily operations while ensuring every guest receives friendly, efficient, and exceptional service. Monitor dining room and service areas to maintain cleanliness, organization, and food safety standards, addressing guest concerns professionally and resolving issues promptly. Assist with opening and closing procedures, shift transitions, and daily operational checklists, while coaching employees on service standards, company policies, and operational procedures. Monitor labor, staffing levels, and workflow to maximize efficiency, assist with cash handling procedures, and ensure compliance with company policies, airport regulations, health department requirements, and food safety standards. Maintain accurate product displays and beverage stations, support inventory management by monitoring supplies, and step into operational positions as needed. Flexible schedule including mornings, evenings, weekends, holidays, and overtime; must obtain and maintain all required airport security badges and clearances. Located at Orlando International Airport (MCO).

Required Qualifications

  • High school diploma or equivalent
  • Must be able to successfully obtain and maintain all required airport security badges and clearances
  • Ability to stand and walk for extended periods
  • Frequently lift, carry, push, or pull up to 30 pounds; occasionally up to 50 pounds with assistance
  • Ability to bend, stoop, reach, twist, and perform repetitive motions throughout the shift
  • Ability to work in a fast-paced, high-volume restaurant environment
  • Flexible schedule, including mornings, evenings, weekends, holidays, and overtime as business needs require

Desired Qualifications

  • Previous restaurant, hospitality, or food service supervisory experience
  • Strong leadership, communication, and interpersonal skills
  • Excellent guest service and conflict resolution abilities
  • Ability to multitask and make sound decisions in a fast-paced environment
  • Basic math, cash handling, and computer skills

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