FOH Shift Leader
$41,600–$41,600 year
On-siteHavertown, Pennsylvania, United States
Job Summary
Coordinate daily restaurant operations at Havertown and Ardmore locations, organizing and supervising shifts while managing productivity, quality, and customer service standards. Direct and motivate staff to deliver the Nudy's Promise, ensuring consistent brand representation and responding swiftly to guest concerns. Coach employees on proper customer service practices, conduct performance reviews, and balance cash registers. Ensure all team members comply with government regulations and company policies, including maintaining Food Safety and Quality Line Check submissions. Open availability is preferred, with a minimum schedule of 6:30 AM through 4:30 PM on Saturdays, Sundays, Mondays, and Tuesdays. Holidays are required except Thanksgiving and Christmas. This role supports Nudy's Cafe's multiunit hiring policy to cover staffing gaps across the organization.
Required Qualifications
- minimum of 1 year's hospitality leadership
- Proven ability to lead, motivate, and coach teams.
- ability to lift 25 pounds at times
- OPEN AVAILABILITY
- Minimum Availability: 6:30AM THROUGH 4:30PM on Saturday, Sunday, Monday & Tuesday
- Holidays are required (except Thanksgiving and Christmas.)
Desired Qualifications
- extensive knowledge of food, with the ability to successfully answer customer questions
- ability to interpret restaurant operations data from reports and effectively use this information to inspire positive change
- 7 Shifts system experience preferred
- OPEN AVAILABILITY IS PREFERRED
- Consistent Food Safety and Quality Line Check submissions with Integrity
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