Flow Production Tracking Administrator
$174,720–$174,720 year
RemoteUnited States
Job Summary
Stabilize and maintain the Flow/Jira Bridge as the primary system of record for production tracking across 300+ users, ensuring data integrity between Flow and Jira. Stand up a studio-owned instance to manage configuration, deployment, and recovery internally without HQ dependency. Re-architect the automation and event listener layer for reliability, migrating off virtual machines to prevent unscheduled restarts. Troubleshoot bridge issues for internal developers and external partners, serving as the primary escalation point. Audit and document current configurations, integration architecture, and recovery procedures. Fix broken pipeline areas, starting with the Character workflow, and set up new pipelines for upcoming VFX and Cinematics work. Administer day-to-day Flow operations including schema, permissions, page layouts, and custom fields. Design dashboards and reports to meet production and leadership needs. Work remotely for a 6-month contract at an hourly rate of $84–$84 USD.
Required Qualifications
- Five plus years of professional experience administering Flow Production Tracking, ShotGrid, or Shotgun in a games, VFX, or animation production environment
- Demonstrated experience operating in a multi-vendor co-development environment
- Shipped at least one AAA title with Flow/ShotGrid as the production system of record
- Hands-on experience with the sg-jira-bridge or a comparable Flow/Jira integration, including reading, modifying, and deploying the Python service independently
- Working knowledge of the Flow Python API and Toolkit (tk-core, pipeline configurations, YAML configuration)
- Experience deploying and operating the Flow event listener and automation framework as a reliable service rather than as a fragile script on a virtual machine
- Proficiency with Jira administration, including workflows, custom fields, issue types, and the Jira REST API
- Comfort designing permissions and information access for mixed internal and external (vendor) user populations
- Familiarity with Perforce, Maya, and standard DCC pipelines
- Strong written communication; able to produce documentation that others can use to operate and recover the system
- Ability to triage between time-sensitive production issues and longer-term platform work without losing momentum on either
- High degree of autonomy and accountability; proactively identifies and resolves production issues without requiring close oversight
- Collaborative and solutions-oriented mindset with a track record of building strong working relationships with internal teams and external partners
- Ability to work effectively across time zones with overseas external development partners
Desired Qualifications
- Shipped at least one AAA title with Flow/ShotGrid as the production system of record preferred
- Experience with self-hosted services, containerization, or CI/CD for pipeline tooling
- Experience with RV, Deadline, or other render/review tool integrations
- SQL and reporting or BI tool experience
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