Floor Supervisor
On-siteBlack River Falls, Wisconsin, United States
Job Summary
Assist the store manager with ensuring proper associate coverage, scheduling, and time clock functions while monitoring productivity and enforcing procedures. Provide input for performance evaluations, coordinate projects, and execute opening/closing duties including cash drawer preparation. Liaise between management and hourly staff, assist customers with needs, and perform stocking, cleaning, and recovery tasks. Run cash registers as needed and carry out directives to maintain sales and profit goals. Work nights and weekends with frequent physical demands involving lifting up to 50 lbs. and standing in fast-paced store environments ranging from cold to extreme heat.
Required Qualifications
- Bachelor's degree in business related field preferred
- Minimum 2 years of related retail experience
- Satisfactory completion of National Retail Hardware Association test within three months of starting
- Valid driver's license with clean driving record
- Proficient in Word, Excel, Outlook and Power Point, as well as knowledge of spreadsheet analysis
- Exhibit a high level of integrity and business ethics to handle sensitive and confidential information
- Excellent written and verbal communication skills and the ability to effectively express ideas or instructions to others
- Ability to ready and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to calculate figures and amounts such as discounts, percentages, and volume
- Sufficient knowledge of bookkeeping and accounting principles to accurately maintain basic store records
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Excellent organizational skills with the ability to plan, prioritize and organize a diversified workload with multiple priorities
- Ability to work well under pressure with attention to detail and flexible in attending to new priorities as they arise
- Good decision-making and problem-solving skills and ability to make realistic and rational decisions based on logical assumptions and relevant facts
- Ability to assign and evaluate work, recognize under-performing associates, coach, mentor, delegate, do planning, recordkeeping, reporting, supervising, and training
- Strong customer service skills
- Possess a positive attitude, good listening skills, patience and an outgoing personality
- Must be able to work required shifts including nights and weekends, and maintain attendance standards
- Specific vision abilities required by this job include vision adequate for the incumbent to perform the responsibilities and functions of the job efficiently
- The associate must have the manual dexterity to manually operate and use a computer/cash register and/or RF
Desired Qualifications
- Some knowledge in construction, maintenance, electrical, repair, plumbing, forklift and pallet jack operations is helpful but not required
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