Floor Supervisor
$39,520–$39,520 year
On-siteChicago, Illinois, United States
Chicago, Illinois, United StatesOn-siteFull Time$39,520–$39,520 yearMedium
Full TimeMedium
Job Summary
Lead the front-of-house team by guiding members through shifts, training new hires, and reinforcing restaurant standards. Conduct pre-shift checks, table visits, and opening/closing duties while addressing guest concerns and service issues with professionalism. Jump in wherever needed during high-volume periods or staffing shortages, including serving guests, working as a server, or handling cash registers. Monitor cleanliness, safety, and service standards while promoting a culture of accountability and continuous improvement.
Required Qualifications
- Two-year college degree or equivalent direct restaurant/FOH experience
- 1–2+ years of restaurant front-of-house experience
- Strong communication and customer service skills
- Basic math skills and the ability to operate a POS/cash register
- Ability to remain calm and professional during busy or challenging situations
- Ability to stand for extended periods and frequently lift, reach, bend, and move throughout the shift
- Working knowledge of the predominant language of our guests
- Flexibility to work evenings, weekends, and holidays
- Must be at least 21 years old
- Food Handler certification required within 30 days of hire
- Safety shoes required within 30 days of hire
Desired Qualifications
- 1–2+ years of restaurant front-of-house experience preferred
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