Floor Supervisor - Contract
$59,571–$59,571 year
On-site · Etobicoke, Ontario, Canada
Job Summary
Floor Supervisor oversees daily activities in the distribution area and is responsible for ensuring staff work safely while meeting production, distribution & fulfillment requirements. Lead and coach staff (potentially 50+), ensure SOPs, health and safety adherence, onboarding, training, and performance discussions. Coordinate with Trainers, manage daily tasks, monitor picking/packing/shipping/receiving, drive continuous process improvements, and support payroll/timecard verifications. Applies Lush Leadership Practices to guide teams, maintain high morale, and uphold quality and safety standards in a fast-paced, seasonal distribution environment.
Required Qualifications
- Current Lush employee has held their current role successfully for one year
- General understanding of in-room operations (i.e., routings/metrics, processes, and distribution reporting)
- Flexibility to work within the Distribution, Digital, and Manufacturing businesses as required
- Confident with basic mathematics, ability to count, including addition and subtraction
- Proven track record in training, coaching, and developing employees
- Knowledge of Employment Standards and Occupational Health and Safety standards
- Excellent problem-solving and communication skills
- Exceptional organizational skills
- Reliable, consistent attendance, punctual, and dependable
- Able to provide and receive feedback
- Commitment to abiding by and overseeing health & safety regulations
- Commitment to abiding by and overseeing our quality and good manufacturing practices
- Aware of distribution room KPIs (KPIs)
- Valid certification on site-specific MHE
- Able to navigate email, MS Office Suite, and Google programs
- Basic proficiency with AX/D365 functions
- Accustomed to working in a highly seasonal, high-pressure environment
- Comfortable with reading, writing, and speaking English
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