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Regal CinemasPosted 1 month ago

Floor Staff- Starting at $14.00Per Hour- Weekend & Holidays Availability Needed

$29,120–$29,120 year

On-siteMiami, Florida, United States

Part TimeSenior LevelEnterprise

Job Summary

Operate POS systems for ticket sales and concession inventory while managing cash drawers, credit cards, and gift cards. Handle up-selling for premium viewing experiences and promote the Regal Crown Club program. Direct patrons to auditoriums, enforce MPAA ratings, and inspect backpacks and packages. Monitor picture and sound quality, conduct in-theater inspections, and maintain clean restrooms, lobbies, and vending equipment. Tear tickets, collect stubs, and perform opening and closing duties as assigned. Ensure compliance with food safety laws, break regulations, and alcohol certification where applicable. Maintain accurate records of redeemed tickets and coupons.

Required Qualifications

  • Completion of cast certification program as a cast member and as box office cashier or progress towards completion required
  • If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, it is your responsibility to complete any legally required state or local training and obtain the required certificate
  • If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, you must be of legal age to sell or serve alcohol according to state or local laws
  • You must complete the Regal Responsible Beverage Server training on Regal Online University
  • Possess good public speaking, listen effectively and respond clearly and directly
  • Perform calculations with speed and accuracy and identify and correct errors
  • Identify problems, gather relevant data and note possible causes of problems
  • Evaluate relevant information, recognize alternatives and reach conclusions based on evidence
  • Take action beyond what is necessarily called for
  • Perform under pressure and/or opposition
  • Possess excellent communication skills with customers, co-workers and management
  • Establish goals, budget time, and set priorities to achieve desired objectives
  • While performing the duties of this job the employee is frequently required to stand
  • While performing the duties of this job the employee is frequently required to walk
  • While performing the duties of this job the employee is frequently required to sit
  • While performing the duties of this job the employee is frequently required to use hands to finger, handle, or feel
  • While performing the duties of this job the employee is frequently required to reach with hands and arms
  • While performing the duties of this job the employee is frequently required to talk or hear
  • The employee is occasionally required to climb or balance
  • The employee is occasionally required to stoop, kneel, crouch, or crawl
  • The employee may occasionally be required to lift up to 60 pounds
  • The vision requirements include: close vision
  • The vision requirements include: distance vision
  • The vision requirements include: peripheral vision
  • The vision requirements include: depth perception
  • The vision requirements include: ability to adjust focus
  • Regular and consistent attendance
  • Handling of emergency situations when called upon to do so
  • General cleaning duties
  • Compliance with our company dress code
  • Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers' checks, gift cards and redeemed discount tickets, passes and coupons
  • Up selling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX)
  • Promoting the Regal Crown Club program
  • Ensuring tickets are sold in accordance with the MPAA rating system and company policy
  • Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy
  • Operating, preparing and cleaning of all concession related equipment
  • Complying with all local, state and federal food safety laws
  • Abide by all federal and state laws with regards to breaks and/or meal periods
  • Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums
  • Inspecting backpacks and packages when applicable
  • Managing crowd control and assisting guests in finding seats in auditoriums when necessary
  • Enforcement of MPAA rating system
  • Conducting in theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
  • Reporting to the management any problems, discrepancies or unusual situations that arise at the theatre
  • Perform in-auditorium concession auxiliary sales as directed by management
  • Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium
  • Monitoring the cleanliness and operation of theatre vending equipment
  • Assisting with all opening and closing duties as assigned by management
  • Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination

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