Floor Manager - New Store - Chilliwack
$58,240–$64,480 year
On-siteChilliwack, British Columbia, Canada
Job Summary
Oversee day-to-day sales floor operations across all departments, ensuring standards are executed and labour is deployed effectively. Coach and develop Team Leaders and emerging leaders while holding others accountable through strong relationships. Act as the lead operator and customer ambassador, resolving escalated concerns and mobilizing resources to address operational issues in real time. Partner with Department Managers to troubleshoot challenges, monitor promotions, and support store-wide sales goals. Serve as the acting Assistant Store Manager in their absence and backfill as assigned. This role acts as a developmental bridge between department and store leadership, expanding influence from one department to the entire sales floor.
Required Qualifications
- 2 - 3 years of experience in a management position
- Minimum 1 year at the Department Manager level in retail (or equivalent)
- Available for flexible scheduling to meet the needs of the store including mornings, nights, weekends, holidays, and long/unusual hours
- Requirement to work one weekend day and one closing shift each week
Desired Qualifications
- Preferred industry: grocery
- Post-secondary education in business administration, management, or related field preferred
- Strong technical knowledge using Microsoft Office Suite
- Demonstrated operational execution skills
- Merchandising and promotional execution skills
- Labour deployment and team coordination experience
- You are values driven
- You are passionate about being involved in your community and you want to do the right thing for your team members and your customers
- You lead by example and from a place of caring
- This comes from your ability to be self-aware and demonstrate a high level of emotional intelligence
- You are an advocate for holistic wellness and incorporate wellness strategies into your lifestyle
- You have a passion for providing a lasting and meaningful experience for customers and team members
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