Floor Manager (Coach) - NIKE VESTBY (OSLO)
On-siteVestby, Akershus, Norway
Job Summary
Coordinate daily business operations in the Vestby store to achieve sales targets across digital services, visual merchandising, and promotional campaigns. Lead a team in delivering efficient product receiving, maintaining inventory accuracy, and ensuring the sales floor meets brand standards. Oversee hiring processes, onboarding, and store scheduling while coaching employees to provide a premium athlete experience. Partner with senior leadership to launch monthly initiatives, utilize reporting tools for commercial decisions, and implement continuous improvement based on data analytics. Ensure full compliance with NIKE standards and guidelines while fostering a positive, inclusive culture.
Required Qualifications
- Advanced customer service skills
- demonstrated ability in leading a shop floor (or department) team in creating a unique customer experience
- Ability to coach and develop a strong team
- Effective communicator
- brand ambassador
- innovative leader
- demonstrated ability to apply product sales techniques
- Flexible with scheduling
- available to work retail hours
- which may include day, evening, weekends, and/or holidays, based on department and store/company needs
- store scheduling
Desired Qualifications
- Being responsible for monthly initiative launches
- Using our reporting tools to make the best commercial decisions
- Achieving accurate inventory to fulfill digital orders
- Ensuring the team is equipped to deliver the highest quality athlete experience (Purpose)
- Leading team Engagement on NIKE Community Ambassador activities
- Partnering with senior store leadership, you will oversee the hiring processes including onboarding
- Working collaboratively with store team to implement & maintain a positive NIKE culture
- Leading by example and the delivery of our sales floor service and bring the consumer journey to life
- Ensuring the team is equipped with brand knowledge regarding all aspects consumer service including digital service enablers
- Completing specific training and share completion with athlete services
- Using data and analytics to provide insights and partner to achieve continuous improvement with senior store leadership
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