Floor Manager 40h
$23,760–$23,760 year
On-siteVilnius, Vilnius, Lithuania
Job Summary
Deliver high-level customer service through expert styling advice, strong product knowledge, and an engaging store experience. Analyze sales data and collaborate with the Store Manager to maximize department performance while leading and motivating a team of Sales Advisors to consistently achieve service and presentation standards. Oversee daily store operations, ensuring efficiency and alignment with brand standards, and act as a brand ambassador for every customer interaction. Support recruitment efforts, ensuring effective onboarding and training for new team members, and identify future talent to contribute to development plans. Step into the role of Store Manager when required to ensure continuity in leadership. This full-time position requires 40 hours a week, including evenings, weekends, and holidays, with a starting gross monthly salary of €1980. Candidates must possess Lithuanian and English language skills (at least A2 level) and demonstrate proven team leadership and analytical thinking regarding retail KPIs.
Required Qualifications
- Good knowledge of store operations & standards from previous experience working in retail
- preferably within a fashion environment
- Comfortable working varied hours, including evenings, weekends, and holidays
- Lithuanian and English language skill (at least A2 level is required)
- Team Leadership: Proven ability to organise and motivate teams in fast-paced environments to deliver high service standards
- Analytical Thinking: Understanding of key retail KPIs and how to use them to drive performance
Desired Qualifications
- Customer-Focused: You genuinely enjoy engaging with customers and lead by example in prioritizing their needs to deliver great service
- Product Passion: You have a genuine interest in the products we offer and love sharing that enthusiasm with customers
- Eager to Learn: Open to feedback and actively seek out opportunities for personal and professional development
- Excellent Communication: Clear, confident, and empathetic in both customer and team interactions, able to provide clear direction and constructive feedback when needed
- Adaptability & Flexibility: Adaptable and responsive to changing priorities and customer requests
- Preferable but not mandatory
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