Floor Leader (Full-Time)

Greet guests with a friendly attitude, answer store and merchandise questions, and recommend products based on guest needs. Maintain product knowledge, share sales and promotion updates, and consistently meet personal sales-per-hour and net sales goals. Lead by example through high-level showmanship, excellent customer service, and attentiveness while recognizing and communicating guest levels with the team. Recruit new teammates using Jobs & Careers cards and email referrals, then direct, motivate, and educate them on daily standards for accountability, loss prevention, and sales presentation. Own and influence product through zone ownership, assign zones and projects with specific learning goals, and confirm teammates follow visual standards and weekly checklists. Execute point-of-sale procedures, handle returns and exchanges, navigate inventory tools, and ensure the sales floor is consistently sized and organized. Work a flexible schedule including mornings, evenings, weekends, and holidays based on store needs.