Floating Resident Services Coordinator

As a Floating Resident Services Coordinator, you’ll support Waterton’s community operations by responding to resident inquiries and concerns with exceptional customer service. You will assist the Community Manager with administrative, leasing, and customer service tasks to achieve occupancy and income goals. Responsibilities include building positive resident relationships, addressing inquiries and requests, coordinating with the service team to ensure timely completion of service requests, generating leasing interest, conducting tours, following up with prospective residents, executing sales closing techniques, managing move-outs and security deposits, reimbursements, and coordinating eviction processes with legal counsel to align outcomes. Skills emphasized include outstanding customer service, prioritization of multiple tasks, problem-solving, teamwork, and effective communication. Education required is a high school diploma or equivalent, with a minimum of one year of property management experience strongly preferred. Compensation includes a typical base pay range of $20.00-$25.00 per hour, benefits and growth opportunities.