Floating Customer Service Representative
On-site · Claremore, Oklahoma, United States
Job Summary
As a Floating Customer Service Representative, you will primarily interact with customers over the phone, providing exceptional service while maintaining office cash accurately and securely. Key responsibilities include achieving account gains through effective customer solicitation, ensuring compliance with lending regulations and company policies, and completing loan applications promptly. The role requires great customer service skills, a minimum age of 18, a valid driver’s license, and a stable work history. Potential candidates are preferred to have collections and sales experience.
Required Qualifications
- Great customer service skills
- 18 years of age or older
- Valid driver’s license and acceptable driving record
- Reliable transportation
- Ability to pass a criminal background check
- Stable work history
Desired Qualifications
- Collections experience (direct first party collections/skip tracing) preferred
- Sales experience, preferred
Additional Requirements
- Ability to work Monday-Friday until 8 PM and Saturdays
- Ability to travel to branches within the territory
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