Floating Customer Service Representative
On-site · North Charleston, South Carolina, United States
Job Summary
The Floating Customer Service Representative position focuses on providing exceptional customer service primarily through phone interactions. Responsibilities include maintaining office cash accurately, achieving account gains through effective customer solicitation, ensuring compliance with lending regulations and company policies, and completing loan applications promptly. Ideal candidates are results-driven individuals with great communication skills, a stable work history, and a valid driver’s license.
Required Qualifications
- Great customer service skills
- 18 years of age or older
- Valid driver’s license, acceptable driving record and reliable transportation
- Ability to pass a criminal background check
- Stable work history
Desired Qualifications
- Collections experience (direct first party collections/skip tracing) preferred
- Sales experience, preferred
Additional Requirements
- Ability to be working on the phone for the majority of the day
- Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.
- Ability to travel to branches within the territory
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